Website PMImanufacture Precision Manufacturing Innovations
Engineering precision since 1999
Job Description
About the Role
We are looking for a Front Desk Receptionist to greet guests and manage the front desk operations efficiently. You will handle reservations, provide information, and ensure a smooth check-in/check-out process.
Responsibilities
- Greets guests and provides a professional welcome
- Handles reservations and answers guest inquiries
- Processes check-in and check-out procedures
- Maintains guest records and provides assistance
- Coordinates with housekeeping and room service
- Handles guest complaints and resolves issues promptly
- Manages front desk supplies and equipment
- Provides information about hotel services and facilities
Requirements
- High school diploma or equivalent
- Previous experience in a hospitality role preferred
- Strong communication and customer service skills
- Ability to multitask in a fast-paced environment
- Basic computer skills for reservation systems
- Proficiency in English, additional languages helpful
- Flexibility to work various shifts, including weekends
- Positive attitude and professional demeanor
Benefits
- Health, dental, and vision insurance
- Paid time off and holidays
- Employee discounts on hotel services
- Opportunities for career advancement
- Paid training and development
- Flexible scheduling options
- Team-building activities and events
- Retirement savings plan with employer match
About the Company
Golden Sunset Resort is a premier luxury hotel dedicated to providing top-notch hospitality services. Our mission is to create memorable experiences for our guests. We foster a welcoming and professional work environment.
Job ID: front-desk-receptionist-L9AG2
