Website GrandHorizon The Grand Horizon Hotel
Where hospitality meets comfort
Job Description
About the Role
Provide exceptional customer service, manage guest arrivals and departures, and handle guest requests
Responsibilities
- Greet guests and assist with check-in and check-out processes
- Answer guest inquiries about hotel services, local attractions, and area events
- Resolve guest issues and complaints professionally and efficiently
- Maintain accurate and organized records of guest activity
Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to work flexible shifts, including evenings, weekends, and holidays
Benefits
- Competitive hourly wage and room discounts
- Comprehensive benefits package, including health, dental, and vision insurance
- Opportunities for career advancement within the hospitality industry
- Free meals during shifts
About the Company
We are a four-star boutique hotel offering luxury accommodations and exceptional service in the heart of Seattle
Job ID: hotel-front-desk-agent-BoXKj
