Website summitbeverages Summit Beverage
Refreshing Innovations Since 2005
Job Description
About the Role
We are looking for a friendly and professional Hotel Receptionist to join our team. This role involves welcoming guests, managing reservations, and providing excellent customer service.
Responsibilities
- Greet and assist guests
- Manage hotel reservations
- Handle check-in and check-out processes
- Answer phone calls and emails
- Provide information about hotel services
- Resolve guest complaints and issues
- Maintain a clean and organized front desk
Requirements
- High school diploma or equivalent
- Previous customer service experience
- Excellent communication skills
- Proficiency in hotel management software
- Ability to work in a fast-paced environment
- Friendly and professional demeanor
- Flexibility to work shifts
Benefits
- Competitive hourly wage
- Health and dental insurance
- Employee discounts
- Paid time off
- Training and development opportunities
- Supportive work environment
- Opportunities for advancement
About the Company
Our hotel is known for its exceptional service and comfortable accommodations. We are committed to providing a welcoming and enjoyable experience for our guests.
Job ID: hotel-receptionist-SLnNm
