Website PacificTech Pacific Tech Solutions
Building Tomorrow's Technology
Job Description
About the Role
Create memorable guest experiences at Universal Orlando® Resort. Handle check-ins/reservations, provide concierge services, and resolve guest inquiries. Be part of Florida’s world-class hospitality industry.
Responsibilities
- Process guest check-ins and check-outs
- Manage reservations using Opera PMS
- Provide local attraction information
- Resolve guest requests and concerns
- Process payments and balance cash drawer
- Upsell room upgrades and amenities
- Maintain accurate guest records
Requirements
- High school diploma required
- Prior hotel experience preferred
- Computer literacy essential
- Energetic customer service attitude
- Flexible schedule including holidays
- Bilingual skills a plus
Benefits
- Competitive hourly rate
- Free theme park admission
- Health benefits for full-time staff
- Paid on-the-job training
- Hotel discounts worldwide
- Career development programs
About the Company
GlobalStay Hotels operates premium accommodations at Universal Orlando Resort. We deliver exceptional guest experiences through attentive service and immersive theming. Team members enjoy vibrant work environments.
Job ID: hotel-front-desk-agent-Iwtt9
