Website InsightfulTechWA InsightfulTech Inc.
Transforming Data into Insights
Job Description
About the Role
We are seeking a Hotel Front Desk Agent to provide excellent customer service to our guests. This role involves managing guest check-ins and check-outs, answering inquiries, and ensuring a positive guest experience.
Responsibilities
- Welcome and assist guests upon arrival and departure
- Manage reservations and bookings
- Handle guest inquiries and complaints
- Process payments and maintain cash drawer
- Coordinate with housekeeping and maintenance
- Provide information about hotel services and local attractions
Requirements
- High school diploma or equivalent
- Experience in customer service or hospitality
- Strong communication and interpersonal skills
- Proficiency in hotel management software
- Ability to work in a fast-paced environment
- Flexibility to work shifts, including nights and weekends
Benefits
- Competitive hourly wage
- Health and dental insurance
- Paid time off
- Employee discounts on hotel stays
- Training and development opportunities
- Career advancement opportunities
About the Company
Located in Orlando, FL, we are a premier hotel committed to providing exceptional hospitality and a memorable guest experience. Our mission is to create a welcoming and comfortable environment for all our guests.
Job ID: hotel-front-desk-agent-ABNTP
