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Job Description
About the Role
Join the team at Oceanview Hotel & Resort as a Front Desk Agent and provide exceptional customer service to our guests. You will be the first point of contact for visitors, ensuring a smooth check-in and check-out process and addressing any guest needs.
Responsibilities
- Greet guests and handle check-in and check-out
- Answer guest inquiries and provide information
- Manage reservations and room assignments
- Handle guest requests and resolve issues
- Process payments and maintain accurate records
- Maintain a clean and organized front desk area
- Collaborate with other hotel staff
Requirements
- High school diploma or equivalent
- 1+ years of customer service or hospitality experience
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer and math skills
- Positive attitude and professional demeanor
- Flexibility to work shifts, including evenings and weekends
Benefits
- Competitive hourly wage
- Health, dental, and vision insurance
- Paid time off and holidays
- Employee discounts on hotel stays
- Training and development opportunities
- Positive and supportive work environment
- Opportunities for career advancement
About the Company
Oceanview Hotel & Resort is a premier destination known for its stunning oceanfront location and exceptional service. We are dedicated to creating memorable experiences for our guests and a rewarding work environment for our team.
Job ID: hotel-front-desk-agent-mkqfc
