Job Description
About the Role
Friendly Front Desk Agent needed for our upscale hotel. You’ll be the first point of contact for guests, handling reservations, check-ins, and inquiries. Perfect for hospitality enthusiasts who enjoy interacting with people and creating positive guest experiences. Flexible availability including evenings/weekends required.
Responsibilities
- Process guest check-ins/check-outs
- Handle reservations and cancellations
- Respond to guest requests
- Process payments accurately
- Maintain guest records
- Promote hotel services
- Resolve guest concerns promptly
Requirements
- 1+ year customer service experience
- Excellent communication skills
- Basic computer proficiency
- Professional appearance
- Ability to work varied shifts
- Multilingual skills a plus
- High school diploma
Benefits
- Competitive hourly wage + tips
- Discounted hotel stays
- Paid time off
- Flexible scheduling
- Career growth opportunities
- Employee recognition programs
- Fun work environment
About the Company
The Grandview Hotel offers luxury accommodations with personalized service. Our historic property combines classic elegance with modern amenities. We take pride in creating memorable experiences for guests while fostering positive work environments for our employees.
Job ID: hotel-front-desk-agent-a6aKg
