Website GrandCrescentSD Grand Crescent Hotel
Where Luxury Meets Comfort
Job Description
About the Role
Grand View Hotel is hiring a Hotel Front Desk Manager to oversee front desk operations, ensure guest satisfaction, and manage front desk staff. This role is key to providing excellent service to our guests.
Responsibilities
- Supervise front desk operations
- Manage guest check-ins and check-outs
- Handle guest complaints and issues
- Coordinating with other departments
- Maintain guest records and files
- Ensure compliance with guest safety protocols
Requirements
- High school diploma or equivalent
- Proven experience in hospitality
- Strong customer service skills
- Proficiency in relevant software
- Ability to work in a fast-paced environment
- Experience managing a team
Benefits
- Health insurance
- Retirement savings plan
- Paid vacation
- Employee discounts
- Opportunities for career advancement
- Employee wellness programs
About the Company
Grand View Hotel is dedicated to providing luxurious accommodations and exceptional service to our guests. We strive to create memorable experiences for everyone who stays with us.
Job ID: hotel-front-desk-manager-An7rg
