Website CloudForgeTech CloudForge Technologies
Building Financial Futures
Job Description
About the Role
Provide exceptional customer service and support as a Customer Service Representative. Address inquiries and resolve customer issues efficiently and professionally.
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Troubleshoot and resolve customer issues
- Update customer records and maintain accurate account information
- Meet or exceed performance metrics and quality standards
- Collaborate with internal teams to improve customer experience
Requirements
- High school diploma or equivalent
- Excellent communication and active listening skills
- Strong problem-solving abilities and patience
- Empathy and understanding for customer needs
- Ability to multitask and work in a fast-paced environment
Benefits
- Competitive hourly wage
- Overtime opportunities
- Employee discount on products and services
- Health, dental, and vision insurance for full-time employees
About the Company
Customer CarePlus is a dedicated customer service provider, committed to delivering personalized and supportive experiences for our clients’ customers.
Job ID: customer-service-representative-hJ36w
