Website BoostSalesInc BoostSales
Empowering Business Growth
Job Description
About the Role
We are hiring a Front Desk Agent for our boutique hotel in New Orleans, LA. This role involves providing exceptional customer service, managing hotel reservations, and ensuring a positive guest experience.
Responsibilities
- Greet and check in guests
- Manage hotel reservations and room assignments
- Answer phone calls and handle guest inquiries
- Process payments and handle billing inquiries
- Provide information about hotel services and local attractions
- Resolve any guest issues or complaints
- Maintain a clean and organized front desk area
- Collaborate with other hotel staff to ensure guest satisfaction
Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer skills
- Attention to detail and organizational skills
- Positive and customer-focused attitude
- Flexibility to work evenings, weekends, and holidays
Benefits
- Competitive hourly wage
- Health, dental, and vision insurance
- Paid time off
- Employee discounts
- Opportunities for advancement
- Training and development
- Supportive team environment
About the Company
The NOLA Inn, located in New Orleans, LA, is a boutique hotel offering a unique and memorable experience for our guests. Our mission is to provide exceptional service and create lasting memories for our visitors. We value hospitality, teamwork, and attention to detail.
Job ID: hotel-front-desk-agent-G2RBW
