Website AttainLogistics Attain Logistics
Streamlining Your Supply Chain
Job Description
About the Role
We’re seeking a Customer Service Representative to handle inquiries, resolve issues, and provide excellent service to our customers. This role involves answering calls, responding to emails, and helping customers navigate our products and services.
Responsibilities
- Respond to customer inquiries via phone and email
- Resolve customer complaints and issues
- Process orders and returns
- Maintain customer records and update account information
- Escalate complex issues as needed
- Meet performance metrics for quality and efficiency
Requirements
- High school diploma or equivalent
- 1+ years of customer service experience
- Excellent verbal and written communication skills
- Basic computer proficiency
- Ability to multitask in a fast-paced environment
- Patience and problem-solving skills
Benefits
- Competitive hourly wage
- Health, dental, and vision insurance
- Paid time off
- 401(k) with matching
- Opportunities for advancement
- Performance bonuses
About the Company
Our customer service center represents a Fortune 500 company known for quality products and excellent customer support. We invest in our team members with comprehensive training and career development opportunities.
Job ID: customer-service-representative-ZJgg6
