Front Desk Agent

The Grandeur Hotel

🔥 Hiring fast - apply today to be considered.
  • Full Time
  • Anywhere
  • $32,000 - $38,000 USD / Year
  • Salary: $32,000 - $38,000

The Grandeur Hotel

Refinement in Every Detail

Job Description

About the Role

Welcome guests with exceptional hospitality as a Front Desk Agent at our luxury hotel. You’ll manage reservations, assist with guest services, and contribute to a five-star guest experience. Your warm personality will set the tone for outstanding service.

Responsibilities

  • Handle guest check-ins and check-outs efficiently
  • Answer phone inquiries and resolve guest concerns
  • Process payments, issue receipts, and manage billing
  • Coordinate room upgrades and special requests
  • Maintain records of daily transactions
  • Provide information about hotel amenities and services
  • Assist guests with transportation and concierge services
  • Monitor hotel security systems and protocols

Requirements

  • High school diploma or GED
  • Minimum 2 years of hotel front desk experience
  • Strong communication and interpersonal skills
  • Proficiency in hotel management software
  • Fluency in Spanish or French preferred
  • Cash handling and basic math skills
  • Availability for evenings, weekends, and holidays
  • Must pass background and drug screening

Benefits

  • Medical, dental, and vision coverage
  • Hotel discounts for personal travel
  • Employee engagement activities
  • Free local dining and entertainment passes
  • 401(k) plan with profit sharing
  • Uniform and work shoes provided
  • Paid CPR and safety training
  • Quarterly service excellence bonuses

About the Company

The Grandeur Hotel is a premier 5-star property located in the heart of downtown. Our luxury accommodations blend modern elegance with exceptional service. We value our team’s dedication to creating memorable guest experiences and fostering a collaborative atmosphere.


Job ID: front-desk-agent-cAfSj

Tagged as: Front Desk, Guest Services, Receptionist

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