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Transforming Data into Decisions
Job Description
About the Role
We are looking for a professional Hotel Front Desk Agent to join our hospitality team. This role involves greeting guests, handling reservations, and providing excellent customer service to ensure a pleasant stay for all visitors.
Responsibilities
- Greet and check in hotel guests
- Process reservations and cancellations
- Answer phone calls and address guest inquiries
- Handle guest complaints and resolve issues
- Maintain clean and organized front desk area
- Coordinate with housekeeping and other departments
Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Excellent communication skills
- Basic computer proficiency
- Ability to work flexible hours, including weekends
- Professional appearance and demeanor
Benefits
- Competitive hourly wage
- Health insurance options
- Paid time off
- Hotel discounts
- Employee recognition programs
- Career growth opportunities
About the Company
Our hotel is a well-established property known for exceptional service and comfortable accommodations. We pride ourselves on creating memorable experiences for our guests and a supportive work environment for our team.
Job ID: hotel-front-desk-agent-IZG0F
