Website EagleAcademyNC Eagle Academy
Nurturing Young Minds
Job Description
About the Role
We are hiring a courteous and professional Hotel Front Desk Agent to join our hospitality team. This role involves greeting guests, managing reservations, and ensuring a pleasant stay. The ideal candidate will have excellent customer service skills and a welcoming demeanor.
Responsibilities
- Greet and check-in hotel guests
- Manage reservations and room assignments
- Answer guest inquiries and resolve issues
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance
- Provide local information and recommendations
Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Excellent communication skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Professional appearance and demeanor
Benefits
- Competitive hourly wage
- Employee discounts on hotel stays
- Health benefits for full-time employees
- Paid time off
- Career advancement opportunities
- Positive work environment
About the Company
The Grand Horizon Hotel is a premier hospitality destination known for exceptional service and comfortable accommodations. Our team is dedicated to creating memorable experiences for our guests. We value teamwork, professionalism, and attention to detail.
Job ID: hotel-front-desk-agent-wxSC2
