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Building Strong Communities
Job Description
About the Role
Join Palm Beach Resorts as a Front Desk Coordinator at our beachfront property. This role is the first impression guests experience, offering customer service excellence, reservation management, and operational support.
Responsibilities
- Greet and check-in hotel guests professionally
- Manage guest reservations and itinerary requests
- Handle inquiries about hotel amenities and services
- Resolve guest concerns efficiently and maintain satisfaction
- Collaborate with housekeeping teams on room availability
- Assist in training new front desk associates
Requirements
- High school diploma or equivalent
- Previous hotel or hospitality experience preferred
- Strong interpersonal skills and adaptability
- Proficiency in reservation software/PMS
- Availability to work varied shifts including evenings and weekends
- Attention to detail and organizational skills
Benefits
- $35,000 – $45,000 annual compensation
- Employee meal discounts and complimentary room nights
- Healthcare benefits (30 hours/week+)
- Paid vacation after successful probation
- Opportunity to advance within hotel management
- Flexible scheduling options available
About the Company
Palm Beach Resorts operates luxury accommodations along the east coast. We prioritize guest comfort, operational excellence, and environmental sustainability while fostering careers for hospitality professionals across multiple locations.
Job ID: front-desk-coordinator—hotel-j5Zzw
