Website RiverfrontHotel The Riverfront Hotel
Where Comfort Meets the City
Job Description
About the Role
Provide exceptional guest service at a busy downtown hotel. Handle check-ins, reservations, and guest inquiries while maintaining professional standards.
Responsibilities
- Process guest check-ins/check-outs
- Handle reservations and room assignments
- Address guest concerns promptly
- Process payments accurately
- Maintain knowledge of local attractions
- Upsell hotel amenities
- Complete shift reports
Requirements
- High school diploma required
- 1+ year hospitality experience
- Basic computer skills
- Excellent customer service skills
- Flexibility to work various shifts
- Multilingual skills preferred
- Professional appearance
Benefits
- Competitive hourly wage plus tips
- Discounted hotel stays
- Paid time off
- Health benefits package
- Employee recognition programs
- Uniform provided
- Opportunities for advancement
About the Company
The Riverfront Hotel is a 300-room downtown property offering modern amenities with historic charm. Known for our exceptional service, we cater to both business and leisure travelers.
Job ID: hotel-front-desk-agent-n2Mdd
