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Your Project, Our Passion
Job Description
About the Role
Join our hospitality team as a Front Desk Agent where you’ll be the first point of contact for our guests. Your welcoming attitude and problem-solving skills will help create memorable stays and ensure smooth hotel operations.
Responsibilities
- Check guests in and out
- Answer phone calls and emails
- Handle reservations and payments
- Address guest concerns professionally
- Maintain clean lobby area
- Upsell hotel amenities
- Communicate with housekeeping staff
- Balance cash drawer at shift end
Requirements
- High school diploma or equivalent
- 1+ year customer service experience
- Friendly and professional demeanor
- Good communication skills
- Basic computer skills
- Ability to work various shifts
- Multitasking ability
- Problem-solving skills
Benefits
- Competitive hourly wage
- Health insurance options
- Paid time off
- Hotel discounts
- Flexible scheduling
- Employee meals
- Career development opportunities
- Positive work environment
About the Company
Our boutique hotel is known for exceptional service and comfortable accommodations. We take pride in our welcoming atmosphere and dedicated staff. Join our team to be part of creating special moments for our guests.
Job ID: hotel-front-desk-agent-bENpT
