Website SunshineResortsFL Sunshine Resorts
Where vacations shine brighter
Job Description
About the Role
Create exceptional guest experiences at Sunshine Resort’s Orlando property through attentive service. You’ll manage check-ins, guest requests, and coordination across departments.
Responsibilities
- Process reservations efficiently
- Handle check-in/out procedures
- Resolve guest concerns professionally
- Promote resort amenities
- Compute billing accurately
- Manage room assignments
- Share local recommendations
Requirements
- Customer service experience
- Basic computer proficiency
- Flexibility for evening/weekend shifts
- Multitasking ability
- Professional appearance
- Conflict resolution skills
- Language skills valued
Benefits
- Travel discounts globally
- Medical benefits for full-time
- Quarterly guest satisfaction bonuses
- Complimentary meals during shifts
- Career development pathways
- Paid time off accrual
- Team celebration events
About the Company
Sunshine Resorts operates premium vacation destinations across Florida emphasizing family experiences. Our Orlando property features 300 rooms with aquatic amenities. Staff form a collaborative team dedicated to unforgettable hospitality.
Job ID: hotel-front-desk-agent-OanhL
