Website SunshineSuites Sunshine Suites
Where Comfort Meets Service
Job Description
About the Role
Be the face of Harborview Suites as a Front Desk Agent. You’ll welcome guests, handle check-ins/check-outs, and provide local recommendations. Your customer service ensures memorable stays in our downtown Miami property.
Responsibilities
- Process guest reservations and registrations
- Handle payments and billing inquiries
- Respond to guest requests and concerns
- Coordinate with housekeeping and maintenance
- Promote hotel amenities and services
- Maintain accurate records and reports
Requirements
- Hospitality experience preferred
- Excellent communication skills
- Proficiency with reservation systems
- Professional appearance
- Flexibility to work evenings and weekends
- Problem-solving abilities
Benefits
- Competitive hourly wage + tips
- Discounted hotel stays worldwide
- Health benefits for full-time staff
- Paid time off accrual
- Employee meals during shifts
- Career growth opportunities
About the Company
Harborview Suites offers upscale accommodations in Miami’s financial district. Our team values exceptional service and diversity. We provide ongoing training and prioritize employee well-being in a fast-paced environment.
Job ID: hotel-front-desk-agent-Nm92L
