Website GreenLeafFulfil GreenLeaf Fulfillment Solutions
Innovative fulfillment. Ecologically responsible.
Job Description
About the Role
We are looking for a friendly and professional Hotel Front Desk Agent to join our team and provide exceptional guest service. You will handle check-ins and check-outs, assist with guest inquiries, and ensure a positive experience for all guests.
Responsibilities
- Greet and assist guests in a friendly and professional manner
- Handle check-ins and check-outs efficiently
- Answer guest inquiries and provide information about hotel services
- Resolve guest complaints and issues promptly
- Maintain accurate records of guest reservations and payments
- Ensure the front desk area is clean and organized
Requirements
- High school diploma or equivalent
- Previous experience in a customer service role preferred
- Strong communication and interpersonal skills
- Ability to handle multiple tasks and work in a fast-paced environment
- Proficiency in hotel management software is a plus
- Positive and professional attitude
Benefits
- Competitive hourly wage
- Health, dental, and vision insurance
- Paid time off and holidays
- Employee discounts on hotel stays
- Opportunities for professional development
- Supportive and inclusive work environment
About the Company
Our hotel is dedicated to providing a comfortable and enjoyable stay for our guests. We value our employees and strive to create a positive and rewarding work environment.
Job ID: hotel-front-desk-agent-vEJMB
