Website EverGreenPlumbing Evergreen Plumbing Services
Keeping your system flowing
Job Description
About the Role
Join our hospitality team as a Hotel Front Desk Agent and provide excellent customer service to our guests. You will be the first point of contact, ensuring a welcoming and efficient check-in and check-out experience.
Responsibilities
- Greet and assist guests in a friendly and professional manner.
- Check guests in and out, process payments, and handle reservations.
- Answer phone calls and respond to guest inquiries.
- Provide information about hotel services and local attractions.
- Resolve guest complaints and issues promptly.
- Maintain a clean and organized front desk area.
Requirements
- High school diploma or equivalent.
- Previous customer service experience preferred.
- Excellent communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Basic computer and reservation system knowledge.
- Flexibility to work various shifts, including weekends and holidays.
Benefits
- Competitive hourly wage.
- Employee discounts on hotel stays.
- Opportunities for career advancement.
- Paid time off and holidays.
- Training and development programs.
- Supportive and team-oriented work environment.
About the Company
Lakeview Inn is a premier hotel offering a luxurious and comfortable stay for our guests. Our mission is to provide exceptional hospitality and create memorable experiences.
Job ID: hotel-front-desk-agent-SOx5i
