Website SummitFinancial Summit Financial Group
Guiding your financial future
Job Description
About the Role
We are seeking a friendly and professional Hotel Front Desk Agent to provide excellent service to our guests. This role involves checking guests in and out, answering questions, and ensuring a positive hotel experience.
Responsibilities
- Greet and check in/out hotel guests
- Process payments and maintain accurate records
- Answer phone calls and respond to inquiries
- Provide information about hotel services and local attractions
- Handle guest concerns and resolve issues
- Work closely with housekeeping and maintenance staff
Requirements
- High school diploma or equivalent
- Customer service experience preferred
- Excellent communication skills
- Ability to work overnight and weekend shifts
- Basic computer proficiency
- Professional appearance and demeanor
Benefits
- Competitive hourly wage
- Paid time off
- Health insurance options
- Hotel discounts
- Career growth opportunities
- Positive team environment
About the Company
Our hotel is part of a well-known hospitality brand, offering comfortable accommodations and excellent service to travelers. We pride ourselves on creating welcoming environments for both guests and staff. Our team values hospitality, teamwork, and attention to detail.
Job ID: hotel-front-desk-agent-RlF44