Website BlueSkyLogTN Blue Sky Logistics
Delivering Excellence
Job Description
About the Role
Join the team at Harborview Hotel as a Front Desk Agent and provide exceptional guest service. You will check guests in and out, handle reservations, and assist with any inquiries to ensure a pleasant stay for all visitors.
Responsibilities
- Greet and check in guests with a warm welcome
- Process reservations and payments accurately
- Answer guest inquiries and provide local recommendations
- Handle guest complaints and resolve issues promptly
- Maintain cleanliness and organization at the front desk
- Collaborate with other hotel staff to ensure guest satisfaction
Requirements
- High school diploma or equivalent
- Prior customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Professional and friendly demeanor
Benefits
- Competitive hourly wage
- Discounted hotel stays
- Health benefits for full-time employees
- Paid time off
- Opportunities for career advancement
- Positive and supportive work environment
About the Company
Harborview Hotel is a premier waterfront hotel known for its stunning views and exceptional service. We strive to create memorable experiences for our guests with personalized attention and a commitment to excellence.
Job ID: front-desk-agent-fElPH
