Website MPL_Minnesota Minneapolis Public Library
Community Knowledge Hub
Job Description
About the Role
Support community engagement at Boston Public Library through patron assistance, resource navigation, and program support. You’ll empower patrons with information access while maintaining welcoming environments.
Responsibilities
- Assist patrons with book/media selection
- Check materials in/out using ILS
- Help patrons navigate online resources
- Process new materials for circulation
- Provide basic tech assistance (printing/scanning)
- Support children’s programming preparation
- Maintain orderly shelves and displays
- Answer directional and informational questions
Requirements
- Associate degree or 2 years relevant experience
- Proficiency in library databases
- Knowledge of Dewey Decimal System
- Strong customer service skills
- Basic troubleshooting for public computers
- Ability to handle confidential information
- Excellent verbal communication
- Pass background check
Benefits
- State retirement system enrollment
- City employee health insurance
- Paid vacation and sick leave
- Professional association membership
- Educational assistance programs
- Public transit allowance
- Employee wellness programs
- Discounted event tickets
About the Company
Metropolitan Public Library serves diverse Boston communities through 27 branches. We provide free resources and programming that educate and enrich lives. Opportunities for specialized training and development are available to our dedicated team.
Job ID: public-library-assistant-Ad7Iw
