Website TastyBitesMIA Tasty Bites Restaurant
Dine In The Taste
Job Description
About the Role
We’re seeking a friendly and professional Front Desk Agent to join our hotel team. In this customer-facing role, you’ll handle guest check-ins/check-outs, answer inquiries, and ensure guests have a positive experience. Your welcoming attitude and problem-solving skills will contribute to our reputation for excellent hospitality.
Responsibilities
- Greet guests and process check-ins/check-outs
- Handle phone inquiries and reservations
- Provide information about hotel services and local attractions
- Resolve guest complaints or issues professionally
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Upsell additional services when appropriate
Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Excellent communication and interpersonal skills
- Basic computer skills
- Ability to work flexible hours including nights/weekends
- Professional appearance and demeanor
- Multitasking and problem-solving abilities
Benefits
- Competitive hourly wage plus bonuses
- Employee discounts at hotel properties
- Health insurance options
- Paid time off accrual
- Opportunities for career growth
- Fun work environment
- Training and development programs
About the Company
Our upscale hotel chain operates properties in major tourist destinations. We pride ourselves on exceptional guest service and comfortable accommodations. Our team culture emphasizes hospitality, teamwork, and creating memorable experiences for our guests.
Job ID: hotel-front-desk-agent-g6dL2
