Website GrandBayMiami Grand Bay Hotel
Where Luxury Meets Comfort
Job Description
About the Role
Provide exceptional guest service as the face of our upscale hotel. You’ll handle check-ins/outs, reservations, and guest inquiries while creating welcoming experiences for travelers. This customer-focused role offers opportunities to grow in hospitality.
Responsibilities
- Process guest registrations
- Manage room assignments
- Handle payments/transactions
- Respond to guest requests
- Promote hotel amenities
- Maintain accurate records
- Resolve guest concerns
Requirements
- High school diploma
- 1+ year customer service
- Basic computer skills
- Flexible schedule
- Professional appearance
- Multitasking abilities
- Friendly demeanor
Benefits
- Health insurance options
- Paid time off
- Hotel discounts
- Meal allowances
- Tip opportunities
- Career development
- Employee recognition
About the Company
The Grand Bay Hotel is a 300-room luxury property known for excellent service and amenities. Our team values hospitality excellence and creating memorable guest experiences.
Job ID: hotel-front-desk-agent-j8bzt
