Website grandviewmiami The Grandview Hotel
Where Luxury Meets Comfort
Job Description
About the Role
Join the team at Harborview Hotel as a Front Desk Clerk in Miami Beach. You will be responsible for welcoming guests, managing reservations, and ensuring a seamless check-in and check-out experience. This role is perfect for individuals who enjoy hospitality and providing exceptional guest service.
Responsibilities
- Greet guests and check them in and out efficiently.
- Manage reservations and room assignments.
- Respond to guest inquiries and resolve issues promptly.
- Process payments and maintain accurate records.
- Provide information about hotel amenities and local attractions.
- Collaborate with housekeeping and maintenance teams.
- Maintain a clean and organized front desk area.
Requirements
- High school diploma or equivalent.
- Previous customer service experience preferred.
- Friendly and professional demeanor.
- Ability to work flexible hours, including evenings and weekends.
- Basic computer skills.
- Knowledge of Spanish is a plus.
Benefits
- Competitive hourly wage.
- Discounted hotel stays.
- Health insurance options.
- Paid time off.
- Training and development opportunities.
- Positive team-oriented work environment.
About the Company
Harborview Hotel is a boutique hotel located in the heart of Miami Beach, offering personalized service and luxurious accommodations. Our mission is to create memorable experiences for our guests through outstanding hospitality. Employees enjoy a dynamic and supportive workplace.
Job ID: hotel-front-desk-clerk-2rXpO