Website MiamiBeachHotel Miami Beach Hotel
Your Home Away from Home
Job Description
About the Role
We are hiring a Front Desk Receptionist for our hotel in Miami, FL. You will be the first point of contact for our guests, providing excellent customer service and ensuring a positive experience. This role requires strong communication skills and a friendly demeanor.
Responsibilities
- Greet and assist guests upon arrival
- Handle check-ins and check-outs
- Answer and direct phone calls
- Manage reservations and bookings
- Provide information about hotel services
- Handle guest inquiries and complaints
- Maintain a clean and organized front desk area
Requirements
- High school diploma or equivalent
- Prior receptionist or customer service experience
- Strong communication and interpersonal skills
- Proficiency in computer systems
- Ability to multitask and remain calm under pressure
- Friendly and professional demeanor
- Flexibility to work shifts, including weekends
Benefits
- Competitive hourly wage
- Health and dental insurance
- Paid time off
- Employee discounts on hotel stays
- Opportunity for advancement
- Supportive work environment
About the Company
Our hotel is known for its exceptional service and welcoming atmosphere. We are committed to providing a memorable experience for our guests and a supportive environment for our employees.
Job ID: front-desk-receptionist-SjC6Q
