Website BrightHorizonsSD Bright Horizons School District
Inspiring Futures Through Education
Job Description
About the Role
Liberty Hotels & Resorts seeks a front desk agent for our Orlando property. This guest-facing role requires reservation management, concierge services, and resolving customer inquiries with professionalism.
Responsibilities
- Check guests in/out efficiently
- Upsell room upgrades
- Process payments securely
- Manage multi-line phone system
- Coordinate with housekeeping
- Handle guest complaints diplomatically
Requirements
- 1+ years hospitality experience
- Proficiency with Opera PMS
- Flexibility for 3rd shifts
- Exceptional phone etiquette
- Local area knowledge
- High school diploma
Benefits
- Discounted hotel stays
- Paid time off accrual
- Monthly performance bonuses
- Free parking/meals
- Travel industry discounts
- Career development programs
About the Company
Liberty Hotels & Resorts operates luxury properties focused on immersive guest experiences. Our Orlando location is steps from major theme parks.
Job ID: hotel-front-desk-agent-VqgTs
