Website QuickDeliver QuickDeliver Inc.
Fast, Reliable Delivery
Job Description
About the Role
Welcome guests and manage key check-in/out processes at our boutique hotel. As the first point of contact, your role will define the positive guest experience, making you an essential team member!
Responsibilities
- Process registrations using hotel reservation systems
- Assist guests with questions and special requests
- Provide concierge services and recommendations
- Ensure lobby presentation meets brand standards
- Handle guest complaints and resolve service issues
Requirements
- High school diploma or equivalent
- 6 months hotel/hospitality experience preferred
- Strong verbal and written communication skills
- Proficiency in basic math and financial transactions
- Availability for overnight and weekend shifts
Benefits
- Staff meal discounts
- Uniform allowance
- Hotel’s property employee discounts
- Flexible scheduling options
- Career development programs
About the Company
West Coast Charm Collection operates 12 boutique properties known for award-winning design and personalized services. Our commitment to hospitality excellence and sustainable tourism drives service innovation.
Job ID: hotel-front-desk-agent-jMXrR
