Website CarePointHealth CarePoint Health
Compassionate care for a healthier community
Job Description
About the Role
Provide exceptional guest service as part of our hotel’s front desk team. Handle reservations, check-ins, and guest requests while representing our brand’s commitment to hospitality excellence.
Responsibilities
- Process guest check-ins/check-outs
- Manage room reservations
- Respond to guest inquiries
- Handle payment transactions
- Coordinate with housekeeping
- Promote hotel amenities
- Resolve guest concerns
Requirements
- High school diploma or equivalent
- 1+ year customer service experience
- Basic computer proficiency
- Excellent communication skills
- Flexibility for various shifts
- Professional appearance
- Multilingual skills a plus
Benefits
- Competitive hourly wage
- Hotel discount program
- Health insurance options
- Paid time off
- Career growth opportunities
- Positive team environment
About the Company
The Harbourview Hotel is a 200-room upscale property located downtown, known for its exceptional service and waterfront views. Our team prides itself on creating memorable guest experiences.
Job ID: hotel-front-desk-agent-TkxO7
