Website RiverbendLogist Riverbend Logistics
Your Trusted Supply Chain Partner
Job Description
About the Role
Deliver exceptional guest experiences at our 4-star Seattle hotel. Handle check-ins, concierge requests, and resolve customer service issues while maintaining brand standards.
Responsibilities
- Process reservations
- Issue room keys
- Upsell premium packages
- Coordinate housekeeping needs
- Balance cash drawer
- Handle guest complaints
Requirements
- Hospitality degree preferred
- 2+ years hotel experience
- PMS system proficiency
- Multilingual abilities (Spanish/Chinese)
- Conflict resolution skills
- Night/weekend availability
Benefits
- Free meals during shifts
- Hotel stay discounts
- Health insurance options
- Paid time off
- Tip pool eligibility
- Career development programs
About the Company
Heritage Hotels & Resorts operates luxury properties blending modern amenities with local culture. Our Seattle location features panoramic Puget Sound views.
Job ID: hotel-front-desk-agent-O1z8Z
