Website TransGlobalShip TransGlobal Logistics Solutions
Seamless Movement. Strategic Solutions.
Job Description
About the Role
Join our hospitality team as a Hotel Front Desk Agent, providing excellent service to guests and ensuring a smooth check-in/check-out process. You’ll handle reservations, address guest inquiries, and contribute to a positive guest experience. This role is perfect for someone who enjoys customer interaction and thrives in a dynamic environment.
Responsibilities
- Greet and assist guests during check-in and check-out.
- Process reservations and manage room assignments.
- Handle guest inquiries and resolve issues promptly.
- Process payments and maintain accurate records.
- Coordinate with housekeeping and maintenance teams.
- Promote hotel amenities and local attractions.
- Maintain a clean and organized front desk area.
- Follow all hotel policies and procedures.
Requirements
- High school diploma or equivalent.
- Prior customer service or hospitality experience preferred.
- Excellent communication and interpersonal skills.
- Basic computer proficiency for reservation systems.
- Ability to multitask in a fast-paced environment.
- Positive attitude and problem-solving skills.
- Flexibility to work evenings, weekends, and holidays.
- Professional appearance and demeanor.
Benefits
- Competitive hourly wage with potential for tips.
- Employee discounts on hotel stays and dining.
- Health and dental insurance options.
- Paid time off for eligible employees.
- Opportunities for career growth within the hotel.
- Friendly and supportive work environment.
- Training and development programs.
- Recognition and rewards for outstanding performance.
About the Company
Sunset Inn & Suites is a well-known hospitality brand offering comfortable accommodations and exceptional service. We pride ourselves on creating memorable experiences for our guests and fostering a positive work culture for our team.
Job ID: hotel-front-desk-agent-lay6F
