Website PacificDistro Pacific Distribution Centers
Cold Chain Logistics Experts
Job Description
About the Role
Create unforgettable experiences as a Guest Service Agent at one of our luxury resort hotels. You’ll be the first point of contact, ensuring guests feel welcomed, informed and delighted from arrival to check-out.
Responsibilities
- Greet and check-in guests warmly and efficiently
- Respond to front desk inquiries about amenities
- Resolve guest issues or complaints promptly
- Manage reservations, room changes and late check-outs
- Provide detailed resort information and local attractions
- Coordinate with housekeeping and concierge services
- Maintain organized check-in/check-out processes
Requirements
- High school diploma or equivalent
- 1+ years hospitality experience preferred
- Exceptional communication and customer service skills
- Basic computer and room management software skills
- Ability to multitask and work in a fast-paced environment
- Friendly, positive and service-oriented personality
Benefits
- Competitive wages with performance incentives
- Health, dental, and vision insurance
- Paid time off and employee resort discounts
- Opportunities for career advancement
- Team-based working environment
- Professional development support
About the Company
Sunset Resorts specializes in luxury coastal getaways, offering our guests stunning ocean views, award-winning amenities, and impeccable service. Our team values hospitality that exceeds expectations.
Job ID: guest-service-agent-ipxKk
