Website tropicanalv Tropicana Hotel & Casino
Your paradise in the city
Job Description
About the Role
We are seeking a friendly and organized Front Office Manager to oversee daily operations and ensure a welcoming and efficient environment for our guests and employees.
Responsibilities
- Managing front office staff and delegating tasks to ensure smooth operations.
- Handling guest inquiries and complaints, and resolving issues promptly.
- Maintaining accurate records and updating hotel systems as needed.
- Coordinating with department heads to ensure seamless guest experiences.
Requirements
- High school diploma or equivalent, with relevant work experience.
- Proven experience as a front office manager or similar role, preferably in the hospitality industry.
- Strong leadership and communication skills.
- Familiarity with property management systems (PMS) and reservation systems.
Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive benefits package, including health, dental, and vision insurance.
- Discounted hotel stays and restaurant meals.
About the Company
Comfort Inn Suites is a well-established hotel dedicated to providing exceptional accommodations and superior service to our valued guests.
Job ID: front-office-manager-gwzij
