Website MidwestSCS Midwest Supply Chain Solutions
Your Distribution Partner
Job Description
About the Role
We are seeking a friendly and professional Front Desk Agent to join our hotel team. You will greet guests, handle check-ins and check-outs, and provide excellent customer service. Your welcoming attitude will ensure a great experience for our guests.
Responsibilities
- Greet guests and check them in/out
- Answer phone calls and handle reservations
- Provide information about hotel services and local attractions
- Resolve guest complaints and issues
- Process payments and maintain accurate records
- Collaborate with housekeeping and maintenance staff
Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer and math skills
- Flexibility to work evenings, weekends, and holidays
Benefits
- Competitive hourly wage
- Health and dental insurance
- Paid time off
- Employee discounts on stays
- Opportunities for advancement
- Training and development programs
About the Company
The Grand Horizon Hotel is a luxury hotel known for exceptional service and elegant accommodations. Our mission is to create memorable experiences for our guests. We value hospitality, teamwork, and attention to detail.
Job ID: hotel-front-desk-agent-EZbgy
