Website BrightSparkElec BrightSpark Electric
Lighting up your world with excellence
Job Description
About the Role
Coordinate logistic operations, manage transportation schedules, and ensure efficient delivery and pick-up services for our fleet management company.
Responsibilities
- Dispatch drivers to jobs and manage routes.
- Coordinate with customers and drivers to schedule pick-up and delivery times.
- Monitor fleet performance and ensure compliance with safety regulations.
- Respond to customer inquiries and resolve issues promptly.
- Maintain accurate records of fleet activity and customer interactions.
- Collaborate with operations team to optimize fleet utilization.
- Ensure drivers follow designated routes and service times.
- Handle emergency situations and reroute drivers as needed.
Requirements
- High school diploma or equivalent.
- Proven experience in dispatch or logistics coordination.
- Excellent communication and organizational skills.
- Ability to work under pressure and multitask.
- Proficient in dispatching software and CRM systems.
- Knowledge of transportation regulations.
- Customer service-oriented mindset.
- Physical ability to sit for extended periods.
Benefits
- Competitive hourly wage
- Health insurance after 3 months of employment
- 401(k) plan with company match
- Paid time off (PTO)
- Tuition reimbursement for relevant coursework
- Employee assistance programs
- Discounts on local gyms
- Employee referral bonuses.
About the Company
SwiftTransit Logistics is a leading fleet management company committed to on-time service and operational excellence. Our mission is to provide reliable and efficient transportation solutions. We prioritize safety, efficiency, and customer satisfaction.
Job ID: dispatch-coordinator-VSoKL
