Website MetroLogisticsCo Metro Logistics
Distribution Excellence
Job Description
About the Role
We are seeking a friendly and professional Hotel Front Desk Agent to join our hospitality team. You will be responsible for guest check-in/check-out, reservations, and providing excellent customer service. Your role is crucial in ensuring a positive guest experience.
Responsibilities
- Greet and assist guests
- Process check-in and check-out
- Manage room reservations
- Address guest inquiries and issues
- Handle phone calls and emails
- Maintain front desk cleanliness
- Follow hotel policies and procedures
Requirements
- High school diploma or equivalent
- Experience in hospitality or customer service
- Strong communication skills
- Ability to handle multi-tasking
- Attention to detail
- Positive attitude
- Knowledge of hotel software
Benefits
- Health insurance
- Retirement plan
- Paid time off
- Employee discounts
- Opportunities for advancement
- Supportive work environment
About the Company
Our hotel is committed to providing a memorable stay for our guests. We value our employees and strive to create a welcoming and inclusive work environment. Our mission is to deliver exceptional hospitality and service.
Job ID: hotel-front-desk-agent-INq3H
