Website MidwestLogiMI Midwest Logistics Solutions
Delivering Efficiency
Job Description
About the Role
We are seeking a friendly and professional Front Desk Agent to join our hospitality team. You will be the first point of contact for guests, ensuring a positive experience from check-in to check-out.
Responsibilities
- Greet guests and assist with check-in/check-out
- Handle reservations and cancellations
- Answer guest inquiries via phone and in person
- Process payments and maintain accurate records
- Coordinate with housekeeping and other departments
- Resolve guest complaints or escalate as needed
Requirements
- High school diploma or equivalent
- Prior customer service experience preferred
- Excellent communication skills
- Ability to use reservations software
- Multitasking and problem-solving skills
- Flexibility to work evenings/weekends/holidays
Benefits
- Competitive hourly wage plus tips
- Health insurance options
- Paid time off
- Hotel discounts
- Training and development
- Friendly work environment
About the Company
Our hotel is known for its exceptional service and welcoming atmosphere. We pride ourselves on creating memorable stays for our guests. Join our team and be part of a dynamic hospitality environment.
Job ID: front-desk-agent-U2YnB
