Website DetroitManufact Detroit Manufacturing Inc.
Innovating the Future
Job Description
About the Role
We are seeking a Customer Service Representative to join our team. You will be the first point of contact for our customers, providing exceptional service and support.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve customer issues and complaints
- Process orders and returns
- Maintain customer records
- Provide product information
- Collaborate with other departments
Requirements
- High school diploma or equivalent
- Experience in customer service preferred
- Excellent communication skills
- Strong problem-solving skills
- Ability to work in a team
- Proficiency in Microsoft Office
Benefits
- Competitive hourly wage
- Health and dental insurance
- Paid time off
- Employee discounts
- Opportunities for advancement
- Supportive work environment
About the Company
Our company is committed to providing top-notch customer service and building strong relationships with our customers. We value our employees and provide opportunities for growth and development.
Job ID: customer-service-representative-loZSN
