Website PeakLogisticsCO Peak Logistics Solutions
Delivering Excellence Through Innovation
Job Description
About the Role
Provide excellent customer service to hotel guests by handling check-ins, check-outs, and reservations. Address guest inquiries and concerns.
Responsibilities
- Welcome guests and process check-ins and check-outs.
- Answer phone calls and respond to guest inquiries professionally.
- Handle guest complaints and resolve issues effectively.
- Provide guests with local area information and recommendations.
- Ensure that the front desk area is clean and presentable.
- Collaborate with housekeeping and maintenance to ensure guest satisfaction.
Requirements
- High school diploma or equivalent.
- Previous hotel or customer service experience.
- Proficiency with reservation and property management systems.
- Excellent communication and interpersonal skills.
- Ability to multitask and work under pressure.
- Availability to work various shifts, including nights and weekends.
Benefits
- Competitive hourly wages with opportunities for tips.
- Discounted hotel accommodations and other corporate perks.
- Comprehensive health insurance and retirement plan.
- Training and development programs for career advancement.
- Employee recognition and rewards program.
- Flexible scheduling and opportunities for growth.
About the Company
Skyline Hospitality strives to provide luxury accommodations and exceptional service to all guests. We foster a professional and supportive work environment, ensuring our team delivers the best hospitality experiences.
Job ID: hotel-front-desk-clerk-ZWlyE
