Website BrightHorizonsEd Bright Horizons Learning Center
Shaping Young Minds for Tomorrow
Job Description
About the Role
Join Grand Plaza Hotel as a Front Desk Agent providing exceptional guest service. Handle check-ins/reservations, address guest needs, and support hotel operations with accuracy and hospitality flair.
Responsibilities
- Process guest check-ins/check-outs
- Manage reservations system
- Handle payments accurately
- Respond to guest inquiries
- Upsell room upgrades/services
- Communicate housekeeping needs
- Maintain front desk cleanliness
Requirements
- High school diploma
- Prior hospitality experience preferred
- Professional communication skills
- Computer proficiency
- Cash handling experience
- Flexibility for shift work
- Problem-solving abilities
Benefits
- Discounted hotel stays
- Paid time off accrual
- Health insurance options
- Shift meal allowance
- Professional development
- Team recognition programs
About the Company
Grand Plaza Hotel is a AAA Four Diamond property offering 450 premium rooms in downtown Atlanta. We are known for exceptional service standards and elegant accommodations. Our employees receive ongoing hospitality training to maintain excellence.
Job ID: hotel-front-desk-agent-4yvuK
