Website MountainViewInn Mountain View Inn
Your Home Away From Home
Job Description
About the Role
We are seeking a friendly and professional Hotel Front Desk Agent to join our hospitality team. The role involves greeting guests, managing reservations, and ensuring a smooth check-in/check-out process. The ideal candidate will have excellent customer service skills.
Responsibilities
- Greet and assist hotel guests
- Handle reservations and check-in/check-out processes
- Respond to guest inquiries and resolve issues
- Process payments and maintain guest records
- Coordinate with housekeeping and maintenance staff
- Upsell hotel services and amenities
Requirements
- High school diploma or equivalent
- 1+ years of customer service experience
- Excellent communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible hours, including weekends
- Professional appearance and demeanor
Benefits
- Competitive hourly wage plus tips
- Health and dental insurance options
- Paid time off
- Discounted hotel stays
- Career advancement opportunities
- Supportive work environment
About the Company
Our hotel is a well-established name in the hospitality industry, known for exceptional service and comfortable accommodations. We value our employees and foster a welcoming workplace culture focused on guest satisfaction.
Job ID: hotel-front-desk-agent-5p0fK
