Website GrandStayHotels Grand Stay Hotels
Elevating your stay experience
Job Description
About the Role
Join our hospitality team as a Front Desk Agent where you will provide exceptional service to our guests. This role involves check-in/check-out procedures, addressing guest needs, and ensuring a positive experience.
Responsibilities
- Greet and assist guests
- Process reservations and payments
- Handle guest inquiries and complaints
- Maintain front desk cleanliness
- Coordinate with housekeeping and maintenance
- Upsell hotel services
Requirements
- High school diploma or equivalent
- Previous customer service experience
- Strong communication skills
- Ability to multitask
- Flexibility to work various shifts
- Friendly and professional demeanor
Benefits
- Competitive hourly wage
- Employee discounts
- Health benefits for full-time employees
- Paid time off
- Training opportunities
- Positive work environment
About the Company
GrandStay Hotels is a premier hospitality brand offering comfortable and stylish accommodations. We are committed to providing memorable experiences for our guests.
Job ID: hotel-front-desk-agent-ajIzX
