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Job Description
About the Role
We are seeking a Hotel Front Desk Agent to provide exceptional guest service and manage check-in/check-out processes. This role is essential in creating a welcoming and efficient experience for our guests.
Responsibilities
- Greet guests upon arrival
- Process check-ins and check-outs
- Handle guest inquiries and requests
- Manage reservations and room assignments
- Resolve guest concerns
- Process payments
- Maintain front desk cleanliness
Requirements
- High school diploma or equivalent
- Previous hospitality experience preferred
- Excellent communication skills
- Basic computer proficiency
- Ability to multitask
- Friendly and professional demeanor
Benefits
- Hourly wage + tips
- Health benefits
- Paid time off
- Hotel discounts
- Training opportunities
- Career advancement
About the Company
The Plaza Suites is a boutique hotel known for its exceptional service and comfortable accommodations. Our mission is to create memorable experiences for our guests. We value teamwork, hospitality, and attention to detail.
Job ID: hotel-front-desk-agent-f784W
