Website TransitFlowSol Transit Flow Solutions
Moving Forward Together
Job Description
About the Role
Luxe Hotels is seeking a friendly and professional Hotel Front Desk Agent to provide exceptional guest service. The Front Desk Agent will be responsible for handling check-ins and check-outs, answering guest inquiries, and ensuring a smooth and enjoyable stay for our guests.
Responsibilities
- Greet guests upon arrival and assist with check-in procedures
- Provide information about hotel services and local attractions
- Handle reservations, payments, and billing inquiries
- Coordinate with housekeeping and maintenance staff to address guest needs
- Maintain a clean and organized front desk area
- Respond to guest complaints and resolve issues promptly
Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office and reservation systems
- Ability to work flexible hours, including evenings and weekends
- Customer service-oriented and detail-oriented
Benefits
- Competitive pay
- Employee discounts on hotel stays
- Health insurance
- Paid time off and sick leave
- Retirement savings plan
- Training and development opportunities
About the Company
Luxe Hotels is committed to providing exceptional hospitality and luxury accommodations to our guests. We pride ourselves on our attention to detail and our commitment to meeting the unique needs of each guest. Our mission is to create a memorable and enjoyable experience for every guest who stays with us.
Job ID: hotel-front-desk-agent-0Cnoc
