Website NationalMfg National Manufacturing Solutions
Driving Innovation through Precision Manufacturing
Job Description
About the Role
The Grand Crescent Hotel welcomes guests to our luxury property as a Front Desk Agent. You’ll create memorable first impressions through excellent customer service while handling reservations, check-ins, and concierge services. Join our hospitality team in delivering five-star guest experiences.
Responsibilities
- Process guest check-ins/outs
- Manage reservations system
- Respond to guest inquiries
- Handle payments securely
- Provide local recommendations
- Resolve guest concerns
- Follow security protocols
- Upsell hotel amenities
Requirements
- High school diploma or equivalent
- 1+ year hotel experience preferred
- Excellent communication skills
- Proficiency with PMS software
- Professional appearance
- Flexible schedule availability
- Problem-solving skills
- Multilingual a plus
Benefits
- Competitive hourly wage plus tips
- Health insurance options
- Hotel discounts worldwide
- Paid time off accrual
- Free meals during shifts
- Career development programs
- Flexible scheduling
- Annual performance bonuses
About the Company
The Grand Crescent Hotel is a 300-room luxury property known for exceptional service and elegant accommodations. Our dedicated team creates unforgettable experiences for discerning travelers through attention to detail and warm hospitality.
Job ID: hotel-front-desk-agent-KQvft
