Website ChiPubSchools Chicago Public Schools
Educating the future leaders of Chicago
Job Description
About the Role
We are seeking a dedicated Customer Service Representative to handle customer inquiries, provide support, and resolve issues. The ideal candidate will have strong communication skills and a commitment to customer satisfaction.
Responsibilities
- Handle incoming customer calls and emails
- Resolve customer complaints and issues
- Provide information about products and services
- Process orders and returns
- Update customer records and maintain accurate documentation
- Collaborate with other departments to resolve customer issues
- Maintain a positive and professional attitude
- Ensure customer satisfaction and loyalty
Requirements
- High school diploma or equivalent
- Previous experience in customer service preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer and typing skills
- Ability to manage multiple tasks and prioritize
- Customer-focused mindset
- Flexible schedule, including evenings and weekends
Benefits
- Health insurance
- Retirement plan
- Paid time off
- Employee discount programs
- Career development opportunities
- Performance bonuses
- Competitive salary package
- Teacher in Internal growth opportunities
About the Company
Customer First Inc. is a customer-focused company dedicated to providing exceptional service and support. Our mission is to build long-term relationships with our customers through superior service and solutions.
Job ID: customer-service-representative-BvXsK
