Website PowerProElec PowerPro Electric
Powering Progress Together
Job Description
About the Role
Join our hospitality team as a Front Desk Agent, where you will be the first point of contact for our guests, providing excellent customer service and ensuring a pleasant stay.
Responsibilities
- Greet and check-in guests upon arrival
- Handle reservations and room assignments
- Provide information about hotel amenities and local attractions
- Process payments and handle cash transactions
- Respond to guest inquiries and resolve issues
- Maintain a clean and organized front desk area
- Collaborate with housekeeping and maintenance teams
Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Basic computer and reservation system skills
- Flexibility to work various shifts, including weekends
- Positive and professional demeanor
Benefits
- Competitive hourly wage
- Health and wellness benefits
- Employee discounts on hotel stays
- Opportunities for career advancement
- Supportive and team-oriented work environment
- Training and development programs
About the Company
Our hotel is dedicated to providing exceptional service and creating memorable experiences for our guests. We value our employees and strive to create a positive and inclusive work environment.
Job ID: hotel-front-desk-agent-Go14v
