Website CommunityCareHC Community Care Hospital
Caring for Our Community
Job Description
About the Role
We are seeking a friendly and professional Hotel Front Desk Agent to join our hospitality team. This role involves welcoming guests, managing reservations, and ensuring a pleasant stay. The ideal candidate will have excellent communication skills and a passion for customer service.
Responsibilities
- Greet and check in guests
- Process reservations and payments
- Answer phone calls and respond to inquiries
- Provide information about hotel services and local attractions
- Handle guest concerns and requests
- Maintain accurate records and reports
Requirements
- High school diploma or equivalent
- Previous customer service experience
- Excellent communication skills
- Ability to work flexible hours, including nights and weekends
- Basic computer proficiency
- Professional appearance and demeanor
Benefits
- Competitive hourly wage
- Employee discounts on hotel stays
- Health benefits for full-time employees
- Paid time off
- Opportunities for advancement
- Positive work environment
About the Company
Grand Horizon Hotel is a premier hospitality destination known for its exceptional service and comfortable accommodations. Our mission is to create memorable experiences for every guest. We value teamwork, professionalism, and continuous improvement.
Job ID: hotel-front-desk-agent-N4lUU